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Course Descriptions

 
Graduate
 
Summer I 2010

MOB9525 STRATEGIES FOR INNOVATION & GROWTH 1.50 credits
  Meeting Dates and Times: Saturday May 22 (8:30 - 6:00) and Saturday May 29 (8:30 - 6:00) SUMMER I 2010 MOB9525: STRATEGIES FOR INNOVATION & GROWTH Credits: 1.5 Registering for MOB9525: Registration for Intensive Electives will take place through online course registration. Students will be notified of the Summer I 2010 registration dates via their Babson email account. Students can add this course up until the start of the first class meeting. Please see the drop deadline below. If a space becomes available in the course after the regular Summer I 2010 add/drop deadline (Thursday, May 20 at 7:30am) but before the course specific add deadline, students must email intensiveelectives@babson.edu to register for it. These emails will be processed on a first-come-first-serve basis. We will not retain emails for future consideration. Professor: Jay Rao Time Conflicts: Students are responsible to check the meeting dates for all Intensive Electives. If a student is registered for Intensive Electives that have conflicting dates and times, the Registrar's Office will drop one of the these courses. Intensive Electives Limit: The maximum number of Intensive Electives a student may take while at Babson is 4. It is the student's responsibility to adhere to this policy. If the student exceeds this limit, we will drop that student from an Intensive Elective of our choosing. Dropping MOB9525: If online add/drop is closed, students can email intensiveelectives@babson.edu to drop this course. Students can drop this course so long as an email is sent to intensiveelectives@babson.edu before the end of the day (11:59PM) of the first class meeting. Students must email from their Babson email account. Capacity: 42 Overview: This course focuses on developing capabilities for innovation and growth in the context of large enterprises. Achieving growth through innovation is probably the biggest "buzz word" that is floating around in corporate circles and business media today. Unfortunately, it is also the most poorly understood and misused term. Hence, corporations around the world are struggling to institutionalize innovation. Like all large-scale enterprise wide programs, Innovation also suffers from the same fate as prior programs like TQM, reengineering, 6-sigma, Balanced Scorecard and others. Few firms have truly leveraged these to spur growth and competitiveness. We will look at enterprises that have successfully incorporated innovation into their cultural DNA. These firms have survived for decades and in some cases more than 100 years by navigating through massive upheavals in technologies, markets, products, and processes. These firms have been built to last, i.e., organizational innovation. This course looks at how some of these firms have organized themselves for innovation and growth. We will explore in depth three major concepts: (1) Innovation Life Cycle, (2) Innovation Platforms and (3) Organizational Innovation. These concepts will cover the three main questions about institutionalizing innovation: (1) what type of innovation should a firm focus on and why? (2) how to implement the chosen innovation? and (3) who in the firm should be doing it?

MOB9526 STRATEGIES FOR SERVICE INNOVATION 1.50 credits
  Meeting Dates and Times: Saturday June 19 (8:30 - 6:00) and Saturday June 26 (8:30 - 6:00) SUMMER I 2010 MOB9526: STRATEGIES FOR SERVICE INNOVATION Credits: 1.5 Registering for MOB9526: Registration for Intensive Electives will take place through online course registration. Students will be notified of the Summer I 2010 registration dates via their Babson email account. Students can add this course up until the start of the first class meeting. Please see the drop deadline below. If a space becomes available in the course after the regular Summer I 2010 add/drop deadline (Thursday, May 20 at 7:30am) but before the course specific add deadline, students must email intensiveelectives@babson.edu to register for it. These emails will be processed on a first-come-first-serve basis. We will not retain emails for future consideration. Professor: Jay Rao Time Conflicts: Students are responsible to check the meeting dates for all Intensive Electives. If a student is registered for Intensive Electives that have conflicting dates and times, the Registrar's Office will drop one of the these courses. Intensive Electives Limit: The maximum number of Intensive Electives a student may take while at Babson is 4. It is the student's responsibility to adhere to this policy. If the student exceeds this limit, we will drop that student from an Intensive Elective of our choosing. Dropping MOB9526: If online add/drop is closed, students can email intensiveelectives@babson.edu to drop this course. Students can drop this course so long as an email is sent to intensiveelectives@babson.edu before the end of the day (11:59PM) of the first class meeting. Students must email from their Babson email account. Capacity: 42 Overview: All countries go through life cycles-agriculture, manufacturing and services. The majority of the developed world can be considered today to be primarily services based. However, services which were at one time a differentiator for most businesses are more or less commoditized today. This course builds on the existing knowledge and science of service businesses and goes into understanding post-service economy based competition. Several trends have emerged over the last 15 years: (1) Move from Services to Experiences; (2) Emergence of new Digital and Networked Economies; (3) Information and Knowledge Intense Economies; (4) the rise of the new TIME industry, i.e., the convergence of the Telecom, Information, Media and Entertainment industries and (5) The rise of innovation in third world countries and their role in transforming the lives of poor people around the globe. This course explores the innovations that are driving all these trends as primarily applied to a broad section of service industries-Airlines, Retail, Financial, B2B, TIME and even Not-for-Profits. Further, this course provides several tools and techniques to capture the notion of customer value, define and design innovative services and deliver great experiences for the target market.

Spring 2010

MOB7535 EXTENDED ENTERPRISE MANAGEMENT 3.00 credits
  MOB7535 (formerly OPS7520) Extended Enterprise Management Examines the design and management of complex supply chains and market demand systems in a global, rapid-response business environment. Major focus is understanding industries as large systems of many organizations that now depend on complex networked alliances. Will focus on how traditional strategies and operations are changing rapidly. Subjects include market drivers of the supply chain, role of logistics and distribution in the networked economy, information technologies that links markets to supply and demand chains. Will analyze wide variety of industries. A major objective of the course is to understand how to manage the shift from PUSH strategies to PULL strategies across the entire supply chain. Targeted at general managers. Also core to the consulting and other career paths, and is a strategic companion to OPS7572. Prerequisite: NONE

MOB9526 STRATEGIES FOR SERVICE INNOVATION 1.50 credits
  Meeting Dates and Times: Friday February 26 (6:30 - 9:00), Saturday February 27 (9:00 - 5:00), and Saturday March 6 (9:00 - 5:00) SPRING 2010 MOB9526: STRATEGIES FOR SERVICE INNOVATION Credits: 1.5 Registering for MOB9526: Registration for Intensive Electives will take place through online course registration. Students will be notified of the Spring 2010 registration dates via their Babson email account. Students can add this course up until the start of the first class meeting. Please see the drop deadline below. If a space becomes available in the course after the regular Spring 2010 add/drop deadline (Wednesday, January 27) but before the course specific add deadline, students must email intensiveelectives@babson.edu to register for it. These emails will be processed on a first-come-first-serve basis. We will not retain emails for future consideration. Professors: Jay Rao Time Conflicts: Students are responsible to check the meeting dates for all Intensive Electives. If a student is registered for Intensive Electives that have conflicting dates and times, the Registrar's Office will drop one of the these courses. Intensive Electives Limit: The maximum number of Intensive Electives a student may take while at Babson is 4. It is the student's responsibility to adhere to this policy. If the student exceeds this limit, we will drop that student from an Intensive Elective of our choosing. Meeting Room: TBA Dropping MOB9526: If online add/drop is closed, students can email intensiveelectives@babson.edu to drop this course. Students can drop this course so long as an email is sent to intensiveelectives@babson.edu before the end of the day (11:59PM) of the first class meeting. Students must email from their Babson email account. Capacity: 42 Overview: All countries go through life cycles-agriculture, manufacturing and services. The majority of the developed world can be considered today to be primarily services based. However, services which were at one time a differentiator for most businesses are more or less commoditized today. This course builds on the existing knowledge and science of service businesses and goes into understanding post-service economy based competition. Several trends have emerged over the last 15 years: (1) Move from Services to Experiences; (2) Emergence of new Digital and Networked Economies; (3) Information and Knowledge Intense Economies; (4) the rise of the new TIME industry, i.e., the convergence of the Telecom, Information, Media and Entertainment industries and (5) The rise of innovation in third world countries and their role in transforming the lives of poor people around the globe. This course explores the innovations that are driving all these trends as primarily applied to a broad section of service industries-Airlines, Retail, Financial, B2B, TIME and even Not-for-Profits. Further, this course provides several tools and techniques to capture the notion of customer value, define and design innovative services and deliver great experiences for the target market.

MOB9530 SOCIAL CAPITAL IN BUILDING CAREER 1.50 credits
  Meeting Dates and Times: Saturday March 20 (9:00 - 5:00), Friday March 26 (9:00 - 5:00), and Saturday April 10 (9:00 - 5:00) SPRING 2010 MOB9530: THE ROLE OF SOCIAL CAPITAL IN BUILDING YOUR CAREER AND BUSINESS Credits: 1.5 Registering for MOB9530: Registration for Intensive Electives will take place through online course registration. Students will be notified of the Spring 2010 registration dates via their Babson email account. Students can add this course up until the start of the first class meeting. Please see the drop deadline below. If a space becomes available in the course after the regular Spring 2010 add/drop deadline (Wednesday, January 27) but before the course specific add deadline, students must email intensiveelectives@babson.edu to register for it. These emails will be processed on a first-come-first-serve basis. We will not retain emails for future consideration. Professors: Thomas Davenport, Sal Parise, and Stever Robbins Time Conflicts: Students are responsible to check the meeting dates for all Intensive Electives. If a student is registered for Intensive Electives that have conflicting dates and times, the Registrar's Office will drop one of the these courses. Intensive Electives Limit: The maximum number of Intensive Electives a student may take while at Babson is 4. It is the student's responsibility to adhere to this policy. If the student exceeds this limit, we will drop that student from an Intensive Elective of our choosing. Meeting Room: TBA Dropping MOB9530: If online add/drop is closed, students can email intensiveelectives@babson.edu to drop this course. Students can drop this course so long as an email is sent to intensiveelectives@babson.edu before the end of the day (11:59PM) of the first class meeting. Students must email from their Babson email account. Capacity: 42 Overview: Recent research has suggested that "who you know" is an important factor in entrepreneurs' abilities to mobilize around new ideas and ventures. Other studies within large organizations have suggested that high performers tend to have strong social networks. In this intensive elective, we'll discuss strategies for establishing, maintaining, and maximizing the value of a social network. Students will map their own networks, and learn about effective and authentic networking behaviors. Through an interactive application, students will analyze their personal network along several relational dimensions including: problem-solving, career advice, personal support, and access to key decision-makers and influencers. The diagnostic will identify any biases in the personal network as well as offer recommendations to build a more effective collaborative network. We'll also explore how social media tools can enhance personal social networks. By the end of the course, students will have a much greater appreciation for the role of networks in their careers and lives. They will have developed specific action plans for expanding and deepening their networks, and will have begun implementing the plans through experiential exercises and homework.

OPS7000 MANAGING OPERATIONS 3.00 credits
  OPS7000 Managing Operations This course is intended to introduce you to the operations function and to give you the analytic tools and language with which to understand, diagnose and manage operations activities for both manufacturing and service firms. We will examine key issues for competitiveness including operations strategy, innovation, product and process design and development, value network management, quality management, customer service and process analysis. Whether you pursue a career in operations management or another area, having a strong appreciation for the contribution of operations to a company's market success is an essential element to good managerial decision-making. Prerequisite: NONE This course is typically offered during Fall semester.

OPS7580 INDEPENDENT RESEARCH 3.00 credits
  XXX7580 Independent Research ******Independent research is available for all academic divisions.Registration is manual for students through Graduate Programs and Student Affairs****** Independent Research provides an opportunity to conduct in-depth research in areas of a student's own specific interest. Students may undertake Independent Research for academic credit with the approval of a student-selected faculty advisor, the appropriate division chair, and Graduate Programs and Student Affairs. Please note that a student is responsible for recruiting a faculty advisor through the student's own initiative and obtain the advisor's prior consent/commitment before applying for an independent research project. Authorization for such a project requires submission of a formal proposal written in accordance with standards set forth by the Graduate School. The research project normally carries 1.5 or 3 credits. For more information and a proposal outline please visit: www.babson.edu/grad/gpsa

Winter 2010

MOB9525 STRATEGIES FOR INNOVATION & GROWTH 1.50 credits
  Meeting Dates and Times: Friday January 8 (6:30 - 9:00), Saturday January 9 (9:00 - 5:00), and Saturday January 16 (9:00 - 5:00) WINTER 2010 MOB9525: STRATEGIES FOR INNOVATION & GROWTH Credits: 1.5 Registering for MOB9525: Registration for Winter 2010 Intensive Electives will initially take place through online course registration from Wednesday, October 14 through Sunday, November 11 and contingent upon your registration date during this period. Registration after Sunday, November 11 will be manual - students must email intensiveelectives@babson.edu. Emails will be processed on a first-come-first-serve basis. Students can add this course up until the start of the first class meeting. Please see the drop deadline below. Professor: Jay Rao Time Conflicts: Students are responsible to check the meeting dates for all Intensive Electives. If a student is registered for Intensive Electives that have conflicting dates and times, the Registrar's Office will drop one of the these courses. Intensive Electives Limit: The maximum number of Intensive Electives a student may take while at Babson is 4. It is the student's responsibility to adhere to this policy. If the student exceeds this limit, we will drop that student from an Intensive Elective of our choosing. Meeting Room: TBA Dropping MOB9525: If online add/drop is closed, students can email intensiveelectives@babson.edu to drop this course. Students can drop this course so long as an email is sent to intensiveelectives@babson.edu before the end of the day (11:59PM) of the first class meeting. Students must email from their Babson email account. Capacity: 42 Overview: This course focuses on developing capabilities for innovation and growth in the context of large enterprises. Achieving growth through innovation is probably the biggest "buzz word" that is floating around in corporate circles and business media today. Unfortunately, it is also the most poorly understood and misused term. Hence, corporations around the world are struggling to institutionalize innovation. Like all large-scale enterprise wide programs, Innovation also suffers from the same fate as prior programs like TQM, reengineering, 6-sigma, Balanced Scorecard and others. Few firms have truly leveraged these to spur growth and competitiveness. We will look at enterprises that have successfully incorporated innovation into their cultural DNA. These firms have survived for decades and in some cases more than 100 years by navigating through massive upheavals in technologies, markets, products, and processes. These firms have been built to last, i.e., organizational innovation. This course looks at how some of these firms have organized themselves for innovation and growth. We will explore in depth three major concepts: (1) Innovation Life Cycle, (2) Innovation Platforms and (3) Organizational Innovation. These concepts will cover the three main questions about institutionalizing innovation: (1) what type of innovation should a firm focus on and why? (2) how to implement the chosen innovation? and (3) who in the firm should be doing it?

Fall 2009

MOB7535 EXTENDED ENTERPRISE MANAGEMENT 3.00 credits
  MOB7535 (formerly OPS7520) Extended Enterprise Management Examines the design and management of complex supply chains and market demand systems in a global, rapid-response business environment. Major focus is understanding industries as large systems of many organizations that now depend on complex networked alliances. Will focus on how traditional strategies and operations are changing rapidly. Subjects include market drivers of the supply chain, role of logistics and distribution in the networked economy, information technologies that links markets to supply and demand chains. Will analyze wide variety of industries. A major objective of the course is to understand how to manage the shift from PUSH strategies to PULL strategies across the entire supply chain. Targeted at general managers. Also core to the consulting and other career paths, and is a strategic companion to OPS7572. Prerequisite: NONE

MOB7540 MTIE MANAGING TECHNOLOGICAL INNOVATION 3.00 credits
  MOB7540 Managing Technological Innovation (formerly OPS7540) *****THIS COURSE REQUIRES ACCEPTANCE INTO THE MTIE PROGRAM, Registration is Manual for students who have been accepted into the program***************** Designed for those interested in managing the research and development (R&D) function and the development of new products/solutions in high-technology companies. Deals with the challenges of shortening product design cycles and the accelerating pace of technological change. Focuses on current best practices in dealing with several key problems, including organizational interfaces between R&D, marketing, and manufacturing; the role of technology in company strategy; and the evaluation and management of the R&D process. Prerequisite: Permission of instructor, and/or OPS7000 or MBA8530 or completion of the One Year, Two Year or Fast Track modules This course is typically offered in the following semester: Fall

MOB7555 PRODUCT DESIGN & DEVELOPMENT 4.50 credits
  MOB7555 Product Design and Development (formerly OPS7555) Product Design and Development (PDD) is an integrated management course that provides students with a solid, field-based understanding of the fundamentals of conceiving, evaluating, and developing successful new products. It is a roll-up-your-sleeves, team-based environment for learning how to translate a new product idea into a product concept and design. In the course, you will learn, through doing, what "design thinking" is, which is becoming critical for managers to thrive in the emerging "Creative Economy." The course takes teams of graduate students through the entire process of product development from market and user analysis to idea generation and concept development, to concept selection and refinement, to product design and prototype manufacturing. Several workshops are integrated to support the teams with specific tasks such as brainstorming and model building. The course culminates in the MBA Product Design Fair where teams present their products. Teams of students select and/or are assigned product design opportunities that are carried out in collaboration with participating client companies. Alternatively, students propose new product ideas for consideration as course projects. The course deals with three key areas: capturing and defining customer needs, understanding and implementing good design strategies and thinking, and structuring and managing the development process. While the main focus is on manufactured products, the course can accommodate the design of certain kinds of services and software products. Guest speakers are part of the course. (4.5 credit hours) Additional Course Information: - Class meets twice a week - One extra class meeting will be necessary (Friday, Nov. 20) - One Friday workshop will be necessary (most likely Oct. 9) - Teams will have opportunity to build their own workspace in the Product and Design Lab Prerequisite: NONE This course is typically offered in the following semester: Fall

MOB9525 STRATEGIES FOR INNOVATION & GROWTH 1.50 credits
  Meeting Dates and Times: Friday September 25 (6:30 - 9:00), Saturday September 26 (9:00 - 5:00), and Saturday October 10 (9:00 - 5:00) FALL 2009 MOB9525: STRATEGIES FOR INNOVATION & GROWTH Credits: 1.5 Registering for MOB9525: Registration for Intensive Electives will take place through online course registration. Students will be notified of the Fall 2009 registration dates via their Babson email account. Students can add this course up until the start of the first class meeting. Please see the drop deadline below. If a space becomes available in the course after the regular Fall 2009 add/drop deadline (Tuesday, September 15th) but before the course specific add deadline, students must email intensiveelectives@babson.edu to register for it. These emails will be processed on a first-come-first-serve basis. We will not retain emails for future consideration. Professor: Jay Rao Time Conflicts: Students are responsible to check the meeting dates for all Intensive Electives. If a student is registered for Intensive Electives that have conflicting dates and times, the Registrar's Office will drop one of the these courses. Intensive Electives Limit: The maximum number of Intensive Electives a student may take while at Babson is 4. It is the student's responsibility to adhere to this policy. If the student exceeds this limit, we will drop that student from an Intensive Elective of our choosing. Meeting Room: Olin 201 Dropping MOB9525: If online add/drop is closed, students can email intensiveelectives@babson.edu to drop this course. Students can drop this course so long as an email is sent to intensiveelectives@babson.edu before the end of the day (11:59PM) of the first class meeting. Students must email from their Babson email account. Capacity: 42 Overview: This course focuses on developing capabilities for innovation and growth in the context of large enterprises. Achieving growth through innovation is probably the biggest "buzz word" that is floating around in corporate circles and business media today. Unfortunately, it is also the most poorly understood and misused term. Hence, corporations around the world are struggling to institutionalize innovation. Like all large-scale enterprise wide programs, Innovation also suffers from the same fate as prior programs like TQM, reengineering, 6-sigma, Balanced Scorecard and others. Few firms have truly leveraged these to spur growth and competitiveness. We will look at enterprises that have successfully incorporated innovation into their cultural DNA. These firms have survived for decades and in some cases more than 100 years by navigating through massive upheavals in technologies, markets, products, and processes. These firms have been built to last, i.e., organizational innovation. This course looks at how some of these firms have organized themselves for innovation and growth. We will explore in depth three major concepts: (1) Innovation Life Cycle, (2) Innovation Platforms and (3) Organizational Innovation. These concepts will cover the three main questions about institutionalizing innovation: (1) what type of innovation should a firm focus on and why? (2) how to implement the chosen innovation? and (3) who in the firm should be doing it?

MOB9526 STRATEGIES FOR SERVICE INNOVATION 1.50 credits
  Meeting Dates and Times: Friday October 30 (6:30 - 9:00), Saturday October 31 (9:00 - 5:00), and Saturday November 7 (9:00 - 5:00) FALL 2009 MOB9526: STRATEGIES FOR SERVICE INNOVATION Credits: 1.5 Registering for MOB9526: Registration for Intensive Electives will take place through online course registration. Students will be notified of the Fall 2009 registration dates via their Babson email account. Students can add this course up until the start of the first class meeting. Please see the drop deadline below. If a space becomes available in the course after the regular Fall 2009 add/drop deadline (Tuesday, September 15th) but before the course specific add deadline, students must email intensiveelectives@babson.edu to register for it. These emails will be processed on a first-come-first-serve basis. We will not retain emails for future consideration. Professor: Jay Rao Meeting Dates and Times: Friday October 30 (6:30 - 9:00), Saturday October 31 (9:00 - 5:00), and Saturday November 7 (9:00 - 5:00) Time Conflicts: Students are responsible to check the meeting dates for all Intensive Electives. If a student is registered for Intensive Electives that have conflicting dates and times, the Registrar's Office will drop one of the these courses. Intensive Electives Limit: The maximum number of Intensive Electives a student may take while at Babson is 4. It is the student's responsibility to adhere to this policy. If the student exceeds this limit, we will drop that student from an Intensive Elective of our choosing. Meeting Room: Olin 201 Dropping MOB9526: If online add/drop is closed, students can email intensiveelectives@babson.edu to drop this course. Students can drop this course so long as an email is sent to intensiveelectives@babson.edu before the end of the day (11:59PM) of the first class meeting. Students must email from their Babson email account. Capacity: 42 Overview: All countries go through life cycles-agriculture, manufacturing and services. The majority of the developed world can be considered today to be primarily services based. However, services which were at one time a differentiator for most businesses are more or less commoditized today. This course builds on the existing knowledge and science of service businesses and goes into understanding post-service economy based competition. Several trends have emerged over the last 15 years: (1) Move from Services to Experiences; (2) Emergence of new Digital and Networked Economies; (3) Information and Knowledge Intense Economies; (4) the rise of the new TIME industry, i.e., the convergence of the Telecom, Information, Media and Entertainment industries and (5) The rise of innovation in third world countries and their role in transforming the lives of poor people around the globe. This course explores the innovations that are driving all these trends as primarily applied to a broad section of service industries-Airlines, Retail, Financial, B2B, TIME and even Not-for-Profits. Further, this course provides several tools and techniques to capture the notion of customer value, define and design innovative services and deliver great experiences for the target market.



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