Tom Davenport , Distinguished Professor of IT and Management, Babson College and Distinguished Scholar-in-Residence Laurence Prusak keynoted a two-day forum, Learning to Manage with Knowledge, at the United Nations Headquarters, NYC, July 8-9, 2008.

UN Deputy Secretary General Asha-Rose Migiro delivered the opening remarks. The forum focused on how to manage with knowledge and how the UN can work globally with knowledge.

“Current and upcoming realities for the UN are causing knowledge management to rise as a critical priority,” said Davenport. “The forum introduced the UN to the latest trends and best practice tools for managing and integrating knowledge.”

Topics and Forum discussions included:

• A case study of knowledge management lessons from the World Bank.
• Facilitating access to knowledge.
• Critical success factors in knowledge management.
• Using and sharing knowledge in organizations.
• Making things happen—opportunities and obstacles.
• Group sessions on organizational learning, information technology, and content management.

Davenport and Prusak have also advised on knowledge and information strategy to the UN Development Program and the UN Office for the Coordination of Humanitarian Affairs. UN representatives also attend meetings of the Working Knowledge Research Center at Babson Executive Education.