NEW Password Policy and Password Reset Procedure – Students
ITSD is moving to refine our security measures in response to auditor requests, industry best practices and state/federal regulations. Starting on November 3rd, you will be required to change your password once a semester. If you do not change your password prior to that date, you will be redirected to the password reset form on Portal the first time you login to Portal or Webmail. Please note that you will not be able to continue through Portal without completing this change process. ITSD highly recommends that you update your password at your earliest convenience in order to minimize potential interruptions during your classes (on or after November 3rd).
In addition, ITSD is also asking that you provide a secondary email address. This email address will be used to send you a password reset link (the email address will be used for this purpose only). If you do not provide a secondary email address you will be required to reset your password in person at the IT Service Center located in Horn 220. A Babson OneCard will be required as means of proper identification.
Please find below the links that can be used to reset your password and provide a secondary email address:
· To reset your password now click HERE.
· To add a secondary email address click HERE.
More information on these new policies and procedures can be found HERE. If you have any questions or need any help with this process, please contact the Service Center at x4357(HELP) or via email at support@babson.edu.
Undergraduate Student Support
ITSD Laptop Services is a division of Babson College whose purpose is to provide technical assistance for the laptops issued to undergraduate students as well as to faculty and staff members. Laptops are provided with a standard configuration and a software load. This ensures that student academic needs are met and also provides ITSD with the tools to troubleshoot computer issues. For more information about technology at Babson College, view our Undergraduate Quick Start Guide.
Laptop Services works on a “first in, first out” basis meaning that the laptop that has been with us the longest is given priority. 24-hour turnaround time is typical under normal circumstances with service even quicker in most cases.
Support for undergraduate students includes: - hardware and software repair
- email configuration
- general questions on laptop use
Laptop Services is located in room 220 of the Horn Library and can be reached at x4406. Click here for our hours.
Click here for a presentation on some of the Babson technical resources that are available to you.
More Information
Hardware
Software
Technical Help
Laptop Services Policies
