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Undergraduate Center for
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Hollister 220
Babson Park, MA 02457
781-239-4215 (phone)
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undergradccd@babson.edu
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Retail
| ONLINE RESOURCES | | Ernst & Young Retail & Consumer Products Outlook
Excellent source of information on the current state of the global retail industry. | http://www.ey.com/global/content.nsf/international/industries_-_RCP | National Retail Federation
The National Retail Federation (NRF) is the world's largest retail trade association with membership that includes department, specialty, discount, catalog, Internet, independent stores. See http://www.stores.org/ with comprehensive news, and list including: Top 100 Specialty Retailers and Top 200 Global Retailers. | http://www.nrf.com/ | International Mass Retail Association
The site provides a list of members, press releases, and information about mass retailing. | http://www.imra.org/ | British Retail Consortium (BRC)
The BRC is the leading retail trade association in the U.K. and includes large and small stores, and mail order companies representing a wide range of products. | http://www.brc.org.uk/ | EuroCommerce
EuroCommerce represents associations and companies from the retail, wholesale, and international trade sectors European countries. This site contains press releases, newsletters, and other information on issues impacting the industry. | http://www.eurocommerce.be/ | | ADDITIONAL RESOURCES AVAILABLE AT CCD | | The Internship Bible | | The Vault College Career Bible | | SAMPLE JOB TITLES | SAMPLE JOB DESCRIPTION | | Buyer | Responsible for purchasing and negotiating materials, equipment, and supplies from vendors. Evaluates vendor quotes and services to determine most desirable suppliers. May require a bachelor's degree and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. (www.salary.com) | | Competitive Pricing Manager | Responsible for pricing of goods and services in order to stay competitive in the market. Initiates market research and pricing policies. Maintains historical pricing data on the organization and its competitors. Requires a bachelor's degree in area of specialty and at least 4 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management. (www.salary.com) | | Customer Service Representative | Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. (www.salary.com) | | Department Retail Sales Manager | Oversees merchandising and staff in a zone or department. May have keyholder responsibilities. Responsible for department retail sales staff training, assignments, and scheduling. Requires a high school diploma or its equivalent and 5 years of related experience. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. A certain degree of creativity and latitude is required. Typically reports to a manager or head of a unit/department. (www.salary.com) | | Floral Designer | Designs and fashions live, cut, dried, and artificial floral and foliar arrangements for a variety of events. Requires a high school diploma or its equivalent with at least 4 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May direct and lead the work of others. A wide degree of creativity and latitude is expected. (www.salary.com) | | International Sales Representative | Develops new prospects and interacts with international customers to increase sales of an organization's products and/or services. Familiar with international variances in cultural and legal issues as pertaining to sales. May require a bachelor's degree and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. A certain degree of creativity and latitude is required. Works under general supervision; typically reports to a supervisor or manager. (www.salary.com) | | Merchandise Allocator | Allocates merchandise to stores according to warehouse and store inventory levels. Will assist stores with merchandise transfers to fulfill stock needs. May require a bachelor's degree and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager. (www.salary.com) | | Merchandise Buyer | Selects merchandise for order, places order, and stays involved in inventory distribution. Reviews success of previous orders to determine extent to which inventory should be replenished. Researches new trends or advances in product lines to make appropriate buying decisions. May require a bachelor's degree in area of specialty and 0-2 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager. (www.salary.com) | | Merchandise Planner | Plans and forecasts for future merchandise buys based on historical buys, reoccurring buys and current inventory levels. Responsible for reviewing stock to sales ratios, responding to changing sales trends, and ensuring plan sales, plan markups, and plan markdowns are achieved by departments. May require a bachelor's degree in area of specialty and 3-5 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager. (www.salary.com) | | Product Marketing Analyst | Prepares marketing strategies and programs for a product or product line. Evaluates product performance to help develop and update company goals and objectives. Advises sales team on any relevant product concerns. Recommends changes to current product development procedures based on market research and new trends. May require a bachelor's degree in area of specialty and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Typically reports to a supervisor. (www.salary.com) | | Relationship Manager (Sales) | Manages and maintains current business relationships and seeks new accounts through sales, marketing, and referrals. Requires a bachelor's degree in area of specialty and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. A certain degree of creativity and latitude is required. Typically reports to a manager or head of a unit/department. (www.salary.com) | | Retail Franchising Coordinator | Responsible for processing franchise applications, explaining franchise policies and procedures to new franchise owners and applicants, and coordinates necessary licensing. May require an associate's degree or its equivalent and 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager. (www.salary.com) | | Sales Analyst | Prepares sales forecasts and collects and analyzes data to evaluate current sales goals. Researches and evaluates current economic conditions that may affect the organization's ability to sell its products or services in the marketplace. Assists in the development of sales quotas and forecasts for the sales team. Recommends changes to current sales techniques, procedures or promotional efforts based on market research and new trends. Requires a bachelor's degree and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. (www.salary.com) | | Sales Representative | Develops new prospects and interacts with existing customers to increase sales of an organization's products and/or services. Requires a minimum of an associate's degree or its equivalent with 1-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a supervisor or manager. A certain degree of creativity and latitude is required. (www.salary.com) | |
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