Home
|
Site Map
|
Contact Us
Babson
>
Publications
>
JR
>
Past Issues
Home
Mission
Editorial Team
Co-Editors
Dhruv Grewal
Michael Levy
Editors-Elect
Jim Brown
Rajiv Dant
Associate Editors
William Bearden
James Hess
Praveen Kopalle
Robert Kozinets
V. Kumar
Editor Emeritus
Louis Bucklin
Editorial Board
Davidson Awards
Best Reviewer Award
Past Issues
For Authors
Manuscript Evaluation
Criteria
Review Process
Publication Format
Manuscript Status
Subscription Information
Forthcoming Papers
Volume 80 Issue 3
1. Emerging Trends in Retail Pricing Practices: Implications for Research
Michael Levy, Dhruv Grewal, Praveen K. Kopalle and James D. Hess
2. Change-Oriented Organizational Citizenship Behaviors: The Direct and Moderating Influence of Goal Orientation
Lance A. Bettencourt
2. Managing Conflict to Improve the Effectiveness of Retail Networks
Kevin D. Bradford, Anne Stringfellow and Barton A. Weitz
3. The Impact of Culture on Consumers' Perceptions of Services Recovery Efforts
Anna S. Mattila & Paul G. Patterson
4. The Role of E-tailer Inventory Policy on E-tailer Pricing and Profitability
Hao Zhao & Yong Cao
5. Online Information Search Termination Patterns Across Product Categories and Consumer Demographics
Amit Bhatnagar & Sanjoy Ghose
6. Service Provider Responses to Anxious and Angry Customers: Different Challenges, Different Payoffs
Kaylani Menon & Laurette Dube
7 E-Satisfaction: A Re-examination
Heiner Evanschitzky, Gopalkrishnan T. Iyer, Josef Hesse and Dieter Ahlert
Print friendly version
E-mail this page to a friend
Copyright © Babson College 2008. All rights reserved.
