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FACCTS: Faulkner Advisory on Computer & Communications Technology
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Citing Articles
MLA Style Examples: - Simons, Sheryl P. "CRM/Call Center Software Market Trends." Mar. 2002.
- FACCTS - Faulkner Advisory on Computer & Communications Technology. Faulkner Information Services. Babson College Horn Lib., Babson Park, MA. 18 July 2003. <http://www.faulkner.com/products/faccts/>.
- For additional MLA examples, visit the MLA site.
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Basic Steps
Simply type in your search terms into the search box or choose the Table of Contents, Major Companies, Major Topics, Timelines, or Report Types to browse through alphabetical listings. |
Advanced Search TipsSearch Syntax Search Type | Format | Example | Phrases
| " " quotes | "call center" | | Truncation | * (asterisk) | entrepreneur* (searches for entrepreneurs, entrepreneurship, etc.) | | To force terms | + | +microsoft +"content management" | | Grouping terms | () parentheses | (videoconferenc* or teleconferenc*) +internet |
Refer to the section help on searching for full explanations of these strategies. For further assistance call the Horn Library Information Desk at 781-239-4596 and ask for a reference librarian. |
Viewing, Printing & Saving OptionsYou can print or download at anytime using print and download commands from your browser. To print, click File . . . Print from the browser menu. To save to disk, click File . . . Save As. Alternately, you can save the PDF format (see link at the top of each report).
Make sure you save to A:\ then change the extension to .txt, and change the file type to "Plain Text" if you are saving the web page version. |
Scope FACCTS contains market reports, tutorials on telecommunications, hardware & software products, and brief overviews of topics such as artificial intelligence or firewalls. FACCTS provides many company strategy profiles which include information about the company's history, mission, goals, alliances, future plans, timelines and relevant web links. The following types of information can be found: - Case Study
- Chart: Specifications
- CyberScape Digest
- Directory
- Faulkner Flash
- Glossary
- Implementation Guide
- Market Trends Report
- Newsletter: Managing Distributed Systems
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- Product Profile
- Selection Guide
- Service Profile
- Standards Report
- Telecom Weekly
- Timeline
- Tutorial
- Vendor/Company Profile
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Faulkner Flash is a biweekly news summary covering computer systems and software, networking, and communication technologies, products, and vendors. CyberScape Digest is a weekly roundup of top internet stories. Telecom Weekly is a weekly news summary covering the telecommunications marketplace. |
| Access Restrictions: | Students, Faculty, Staff, and Walk-In Alumni and Visitors may use. | | Years of Coverage: | Current | | Number of Simultaneous Users: | Unlimited | | Durable links: | Not Available | | Customer Support: | | | Online User Documentation: | Once you connect, choose HELP |
Not connecting? Check out our troubleshooting tips. Questions or continued problems, call the Library Information Desk at 781-239-4596 or submit a Problem Report
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