RDS Business Reference Suite Type in the name of your company and check the Business & Management Practices database for articles concerning operations.
Thomson ONE Banker Look in the 10K for word stems like "suppl", "distrib", "operat", "inventor", etc. to find clues about operational issues within particular industries.
Standard & Poor's NetAdvantage Look under the section "How the Industry Operates" to garner information concerning operational issues including supplier power, distribution channels, and technological innovations.
How Products Are Made- Reference TS183.H69 7 vols. - This unique source describes the process of manufacturing products and is helpful for value chain and Porter analysis.